Last updated: 17 June 2026
When you submit a booking request through our website, we collect personal information including your name, email address, rental dates, and any additional details you provide in the enquiry form.
We also collect technical information automatically through your use of our website, including IP address, browser type, pages visited, and time spent on our site.
Personal data collected through booking forms is used exclusively to process your rental enquiry, confirm vehicle availability, and communicate booking details.
Technical data helps us understand website performance, identify technical issues, and improve user experience. This data is not linked to your personal identity.
Your personal information is stored on secure servers located within the United Kingdom. We implement industry-standard security measures including encrypted data transmission and restricted access protocols.
Booking records are retained for seven years to comply with UK financial record-keeping requirements, after which they are securely deleted.
We do not sell, trade, or transfer your personal information to third parties. Limited data may be shared with our insurance provider solely for the purpose of validating driver eligibility, and with our vehicle maintenance partners to coordinate delivery logistics.
All third-party service providers are contractually bound to data protection standards equivalent to our own practices.
Our website uses essential cookies to maintain your session state and remember your cookie consent preferences. We do not use advertising cookies or third-party tracking scripts.
You can review our complete cookie usage in our Cookies Policy.
As a data subject under UK GDPR, you have the right to request access to your personal data, request corrections to inaccurate information, request deletion of your data (subject to legal retention requirements), and object to processing of your data.
To exercise these rights, contact us at [email protected] with your request and proof of identity.
We do not send unsolicited marketing emails. All communications from glacier-sage relate directly to booking confirmations, rental reminders, or responses to your specific enquiries.
We may update this privacy policy to reflect changes in our data practices or legal requirements. Material changes will be communicated via email to active clients. Continued use of our services after policy updates constitutes acceptance of the revised terms.
Questions or concerns regarding our privacy practices should be directed to:
[email protected]
glacier-sage
47 Berkeley Square, Mayfair
London W1J 5AT, United Kingdom